Student Grievance Policy
When student grievances arise, students should first contact the persons directly involved in order to seek a solution. Any grievances should be handled in a professional manner. Direct and responsible communication with the faculty and staff is expected. If a satisfactory solution cannot be reached, students may then contact the Distance Education Dean. If a satisfactory solution is not reached at this level, the student may then contact the Regional Dean or primary instructor. If a satisfactory solution is not reached at this level, the student may appeal in writing to the Manager of Professional Education. Utah students may find the link to file a grievance at https://rules.utah.gov/publicat/code/r152/r152-34a.htm#T4. Alaska students: the program is exempt from authorization under AS 14.48 and 20 AAC 17.015 because the program is online or distance delivered and does not have a physical presence in the state.