Student Grievance Policy

Student Grievance Policy

Student Grievence PolicyWhen student grievances arise, students should first contact the persons directly involved in order to seek a solution. Any grievances should be handled in a professional manner. Direct and responsible communication with the Institute faculty and staff is expected. If a satisfactory solution cannot be reached, students may then contact the Distance Education Dean, Dr. Christina Tillotson, at: ctillotson@holmesinstitute.edu. If a satisfactory solution is not reached at this level, the student may appeal in writing to the President of Holmes Institute, Dr. Robert Deen, bdeen@HolmesInstitute.edu. If the student is still not satisfied that his or her grievance is handled satisfactorily he or she may contact the Distance Education Accrediting Commission at: www.deac.org (select “Contact Us” and select the link in the left hand column, “Online Complaint System”); and/or, the Colorado Department of Higher Education at: http://highered.colorado.gov